Privacy Policy

Privacy Policy

DATA PRIVACY

DECLARATION

The issue of data protection and confidentiality is a topic we take very seriously and we follow the applicable national and European data protection regulations.


GENERAL

INFORMATION

We take data protection and privacy issues very seriously and comply with the applicable national and European data protection regulations. Therefore, we would like to inform you with this declaration about data protection measures and which data we may store and how we use this data.


Data collection by this website

Whenever a user accesses the website, the user’s internet browser automatically transfers the following data to our web server for technical reasons:

  • IP address of the requesting computer
  • date and time of access
  • name and URL of the retrieved file
  • transferred data volume
  • access status (file transferred, file not found etc.)
  • identification data of the browser and operating system used
  • name of the provider of user’s internet access
  • website from which access is made

This data is collected, processed and used for enabling the use of the website (connection setup), system security and technical administration of the network infrastructure. A comparison with other databases or a transfer to third parties, also in excerpts, does only take place after an anonymization of the IP address of the accessing computer. The legal basis for processing is Art. 6 para. 1 b GDPR.

The data collected as part of the voluntary entries under “Contacts & Service” will be used and processed exclusively for processing the enquiry and to carry out the services you may have requested.

On our website we sometimes provide a chatbot. It is possible to use the chatbot without entering personal data. Please do not enter any personal data in the free text field. We use your data exclusively to answer your inquiry. If we process the request internally for improvement purposes, this is done anonymously.

The data is processed on the basis of statutory provisions which permit data processing because it is necessary to answer your enquiry (Art. 6 Para. 1 lit. b GDPR) or because we have a legitimate interest in preventing fraud and, where applicable, effective legal defence (Art. 6 Para. 1 f) GDPR).


This website uses Google Analytics, a web analytics service provided by Google Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of this website is usually transferred to a Google server in the USA and stored there. However, if you activate the IP anonymization on this website, your IP address will be shortened previously by Google within Member States of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases the full IP address is transferred to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide the website operator with further services related to website and internet use. The IP address transmitted by your browser within the scope of Google Analytics will not be aggregated with other Google data. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by downloading and installing the browser plug-in available under the following link: http://tools.google.com/dlpage/gaoptout?hl=en. You can prevent Google Analytics from collecting data by clicking on the following link. An opt-out cookie is set that prevents future collection of your data when you visit this website: https://tools.google.com/dlpage/gaoptout/eula.html?hl=en

For more information on terms of use and privacy, please visit http://www.google.com/analytics/terms/en.html or https://www.google.com/intl/en/privacy.html. Please note that on the website Google Analytics has been extended by the code “anonymizeIP” in order to guarantee an anonymous registration of IP addresses (so-called IP masking).

The legal basis for processing is Art. 6 para. 1 f GDPR, whereby our authorization arises from the fact that, on the one hand, Merck KGaA, Darmstadt, Germany, has an interest in evaluating the website data for purposes of website optimization and, on the other hand, a concerned person can reasonably foresee at the time when the personal data is collected and in view of the circumstances under which it is carried out (in particular the above-mentioned measures) that it will possibly be processed for this purpose.

We use social media plugins from various social networks (e. g. Facebook).  With the help of these plugins you can share content or recommend products. The plugins are deactivated by default and therefore do not send data to other websites. By clicking on the button “Share” and the confirmation by a second click on “OK” you can activate plugins (so-called 2-click solution).

If these plugins are activated, your browser establishes a direct connection with the servers of the respective social media network as soon as you access the operator’s website. The content of the respective plugin is transmitted directly from the social media network to your browser and embedded into the website.

By embedding the plugins, the social media network receives the information that you have visited the respective page of the operator. If you are logged in to the social media network, it can allocate the visit to your account. When you interact with the plugins, the corresponding information is transferred directly from your browser to the social media network and stored there.

For the purpose and scope of data collection and the further processing and use of the data by social media networks, as well as your rights and options for the protection of your privacy, please refer to the data protection notices of the respective networks.

If you do not want social media networks to collect information about you through the operator’s website, you must log out or disable the social media plugins before you visit our website.

Even if you are not logged in to social media networks, websites with active social media plugins can still send data to these networks. With an active plugin, a cookie with an identifier is placed each time the website is accessed. Since your browser sends this cookie every time you connect to a network server without being asked, the network could basically use it to create a profile of the websites visited by the user associated with the ID. And it would then also be possible to assign this identifier to a person again later – for example when logging on later to the social network.

Further information can be found in the data privacy statements of the social media platforms following these links: FacebookTwitterLinkedInGoogle+ and YouTube, Instagram and Xing. In case you disagree with the data collection by these platforms you can deactivate the plugins in your browser. To avoid the connection with your existing user profile on these platforms you have to logout from the following platforms prior to your visit of our websites:

The operator uses the following plugins:

We collect and process your personal data only if you request certain  services and we need your data for this purpose or if you have voluntarily given us your express consent. The legal basis for processing is Art. 6 Para. 1 b GDPR and Art. 6 Para. 1 a GDPR.

You can do this, for example, by completing a registration form or sending us an email, ordering products or services, submitting inquiries to us, requesting materials or registering. Unless otherwise required by law, we will only use your personal data for the purposes for which you have given your consent.

The data collected within the scope of our whistleblower system (“SpeakUp-Line”) are processed exclusively for the processing and follow-up of the reports received. The legal basis for the processing is Art. 6 para. 1 f DSGVO.

For special services such as newsletters, sweepstakes, etc. the respective special data protection provisions apply.


30pxWill my data be transferred to third parties, e. g. authorities?

At Merck KGaA, Darmstadt, Germany, those bodies within our company receive your data that are required to fulfill our contractual and legal obligations. Somedata must be disclosed under strict contractual and legal requirements:

  • Due to legal obligation:
    In certain cases, we are required by law to transfer data to a requesting public authority.
    Upon submission of a court order, we are obliged pursuant to § 101 of the German Copyright Act to provide owners of copyright and ancillary copyrights with information about customers who are alleged to have offered copyright-protected works on internet file-sharing sites. In these cases, our information contains the user ID of an IP address allocated at the time requested and, if known, the name and address of the customer.
    In other respects, personal data will only be transferred to state institutions and public authorities within the framework of mandatory national legal provisions or if disclosure is necessary in the event of attacks on the network infrastructure for legal or criminal prosecution. The legal basis for processing is Art. 6 Para. 1 c GDPR or § 24 Para. 2 No. 1 German Federal Data Protection Act.
  • To external service providers for data processing:
    When service providers get access to our customers’ personal data, this usually takes place in the course of so-called order processing of personal data. This is expressly provided for by law. In this case, Merck KGaA, Darmstadt, Germany, remains responsible for the protection of your data – in addition, the processor may also be responsible. The service provider works strictly in accordance with our instructions, which we ensure by means of strict contractual regulations, technical and organizational measures and supplementary controls.
    Merck KGaA, Darmstadt, Germany, works with service suppliers as processors. These are Group companies and service providers for IT services (e. g. for technical-administrative tasks and for usage analysis), telecommunications, consulting and advisory services as well as sales and marketing.
    The data protection regulations for instruction-bound order processing of personal data are complied with.
  • To Group companies:
    Merck KGaA, Darmstadt, Germany, may transfer your personal data to Group companies to carry out a business relationship with you or for the purposes of legitimate interests.
    If data are transferred abroad, they are based within the EU or the EEA or in a country which, according to the decision of the EU Commission, has an appropriate level of data protection. In the case of data transfers to Group companies domiciled in other countries, Merck KGaA, Darmstadt, Germany,ensures by way of guarantees that the data-importing Group company has been obligated to an appropriate level of data protection.

Beyond this, we do not transfer data to third parties unless you have given your express consent, the transfer is obviously necessary for the provision of an offer or service requested by you or this is provided for by law. We also do not intend to transfer your data beyond this to a third country or international organization.

At Merck KGaA, Darmstadt, Germany, those bodies within our company receive your data that are required to fulfill our contractual and legal obligations. Somedata must be disclosed under strict contractual and legal requirements:

  • Due to legal obligation:
    In certain cases, we are required by law to transfer data to a requesting public authority.
    Upon submission of a court order, we are obliged pursuant to § 101 of the German Copyright Act to provide owners of copyright and ancillary copyrights with information about customers who are alleged to have offered copyright-protected works on internet file-sharing sites. In these cases, our information contains the user ID of an IP address allocated at the time requested and, if known, the name and address of the customer.
    In other respects, personal data will only be transferred to state institutions and public authorities within the framework of mandatory national legal provisions or if disclosure is necessary in the event of attacks on the network infrastructure for legal or criminal prosecution. The legal basis for processing is Art. 6 Para. 1 c GDPR or § 24 Para. 2 No. 1 German Federal Data Protection Act.
  • To external service providers for data processing:
    When service providers get access to our customers’ personal data, this usually takes place in the course of so-called order processing of personal data. This is expressly provided for by law. In this case, Merck KGaA, Darmstadt, Germany, remains responsible for the protection of your data – in addition, the processor may also be responsible. The service provider works strictly in accordance with our instructions, which we ensure by means of strict contractual regulations, technical and organizational measures and supplementary controls.
    Merck KGaA, Darmstadt, Germany, works with service suppliers as processors. These are Group companies and service providers for IT services (e. g. for technical-administrative tasks and for usage analysis), telecommunications, consulting and advisory services as well as sales and marketing.
    The data protection regulations for instruction-bound order processing of personal data are complied with.
  • To Group companies:
    Merck KGaA, Darmstadt, Germany, may transfer your personal data to Group companies to carry out a business relationship with you or for the purposes of legitimate interests.
    If data are transferred abroad, they are based within the EU or the EEA or in a country which, according to the decision of the EU Commission, has an appropriate level of data protection. In the case of data transfers to Group companies domiciled in other countries, Merck KGaA, Darmstadt, Germany,ensures by way of guarantees that the data-importing Group company has been obligated to an appropriate level of data protection.

Beyond this, we do not transfer data to third parties unless you have given your express consent, the transfer is obviously necessary for the provision of an offer or service requested by you or this is provided for by law. We also do not intend to transfer your data beyond this to a third country or international organization.

We store data as long as it is legally necessary or necessary for the provision of the service requested by you, or as long as it has been agreed upon in a declaration of consent.

What other rights do I have regarding my stored data?
You may at any time and free of charge request information about the scope, origin and recipients of the stored data as well as the purpose of the storage; in addition, you have the right to rectification, erasure or restriction of the processing of your data in accordance with data protection regulations, a right to object to the processing as well as a right to data portability. Please note that there is a right of appeal to a supervisory authority.

You have the right to withdraw your consent to the use of your data at any time. Just send an email  or send a letter to the following address:

Merck KGaA | Frankfurter Str. 250 | 64293 Darmstadt | Germany

The data processing performed based on your consent is legal until the time of withdrawal.

If you have any questions or comments, please feel free to contact the Group Data Protection Officer of Merck KGaA, Darmstadt, Germany, at any time:

Merck KGaA, Darmstadt, Germany
Group Data Protection Officer

Frankfurter Strasse 250
64293 Darmstadt
Email

This data privacy declaration is up-to-date and dates from May 25, 2018. We reserve the right to amend the data privacy declaration at any time with effect for the future, in particular to adapt it to a further development of the website or the implementation of new technologies.


WHICH COOKIES ARE USED?

We use cookies on our website. If you do not want to take advantage of our cookies, you can find out in the help function of your browser how to set your browser to prevent it from accepting new cookies or deleting existing cookies. There you will also learn how to block your browser for all new cookies or which settings you should make to receive a notification of new cookies.

The legal basis for processing is Art. 6 para. 1 f GDPR, whereby our authorization arises from the fact that, on the one hand, Merck KGaA, Darmstadt, Germany, has an interest in evaluating the website data for purposes of website optimization and, on the other hand, a concerned person can reasonably foresee at the time when the personal data is collected and in view of the circumstances under which it is carried out (in particular the above-mentioned measures) that it will possibly be processed for this purpose.

Please see the following table for cookies that we currently use on our website:

COOKIE LIST (03/2019)

Name of Cookie1st or 3rd party Cookie? If 3rd party: Who is setting it?Purpose of the Cookie?What data holds the Cookie?Is it a session or persistent Cookie?If persistent, how long is its lifespan?
___utmvc3rd party – mwfs.merckgroup.com  persistent23 seconds
__sharethis_cookie_test__1st party  session 
__stid3rd party – .sharethis.comUsed to monitor “click-stream” activity, e.g. web pages viewed, navigation from page to page, time spent on each page etc. persistent1 year
__unam1st partyUsed to monitor “click-stream” activity, e.g. web pages viewed, navigation from page to page, time spent on each page etc. persistent9 months
_fbp3rd party – .facebook.comUsed by Facebook to deliver a series of advertisement products on Facebook. persistent3 months
_ga3rd party – google-analytics.comUsed to distinguish users.different valuespersistent2 years
_gat3rd party – google-analytics.comUsed to throttle request rate.different valuespersistent10 minutes
_gid3rd party – google-analytics.comUsed to throttle request rate against Google Analytics.Stores the number of requests against Google Analytics.persistent1 minute
_pk_id…1st party  persistent1 year
_pk_ses…1st party  persistent30 minutes
_utma3rd party – google-analytics.comUsed to distinguish users and sessions. The cookie is created when the javascript library executes and no existing __utma cookies exists. The cookie is updated every time data is sent to Google Analytics.different valuespersistent2 years from set/update
_utmb3rd party – google-analytics.comUsed to determine new sessions/visits. The cookie is created when the javascript library executes and no existing __utmb cookies exists. The cookie is updated every time data is sent to Google Analytics.different valuespersistent30 mins from set/update
_utmt3rd party – google-analytics.comUsed to throttle request rate.different valuespersistent10 minutes
_utmv3rd party – google-analytics.comUsed to store visitor-level custom variable data. This cookie is created when a developer uses the _setCustomVar method with a visitor level custom variable. This cookie was also used for the deprecated _setVarmethod. The cookie is updated every time data is sent to Google Analytics.different valuespersistent2 years from set/update
_utmz3rd party – google-analytics.comStores the traffic source or campaign that explains how the user reached your site. The cookie is created when the javascript library executes and is updated every time data is sent to Google Analytics.different valuespersistent6 months from set/update
ACOOKIE3rd party – sdc01.merck.de  persistent10 years
ADRUM_BT3rd party – pub.s7.exacttarget.comUsed to give real-time insight into application performance. persistent32 seconds
AKA_A21st party  persistent1 hour
AMCV S_…1st party  session 
AMCV_…1st partyUsed to identify a unique visitor. persistent2 years
AMP_TOKEN3rd party – google-analytics.comContains a token that can be used to retrieve a Client ID from AMP Client ID service. Other possible values indicate opt-out, inflight request or an error retrieving a Client ID from AMP Client ID service.different valuespersistent30 seconds to 1 year
ASP.NET_SessionId3rd party – sitetours.merckgroup.comUsed to keep the user’s status for all page requests. session 
AWSALB3rd party – qfx.tools.investis.comUsed to deliver the provider´s service seamlessly from multiple services using a load balancer, so the cookie simply records which server cluster is serving you. persistent7 days
AWSELB3rd party – irs.tools.investis.comUsed to map the session to the instance. session 
demdex3rd party – .demdex.netUsed to assign a unique ID to a site visitor. persistent6 months
dpm3rd party – .dpm.demdex.net  persistent6 months
dtCookie1st partyTracks a visit across multiple requests. session 
dtLatC1st partyMeasures server latency for performance monitoring. session 
dtPC1st partyRequired to identify proper endpoints for beacon transmission; includes session ID for correlation. session 
dtSa1st partyIntermediate store for page-spanning actions. session 
ev_sync_dd3rd party – .everesttech.netUsed to record the date when synchronization will be performed. persistent1 month
everest_g_v23rd party – .everesttech.netUsed to map clicks to other events on the client’s website. persistent2 years
everest_session_v23rd party – .everesttech.net  session 
FORMASSEMBLY3rd party – advenio.tfaforms.netUsed to provide our users with online forms. User´s session will be stored within a cookie. persistent25 years
fr3rd party – .facebook.comUsed to display a range of advertising products, such as real-time bids from third party advertisers. persistent3 months
gac_<property-id>3rd party – google-analytics.comContains campaign related information for the user. If you have linked your Google Analytics and AdWords accounts, AdWords website conversion tags will read this cookie unless you opt-out.different valuespersistent90 days
GPS3rd party – .youtube.comUsed to enable tracking based on geographical GPS location (mobile devices). persistent30 minutes
has_js1st partyUsed to indicate whether or not the visitor´s browser has JavaScript enabled. session 
IDE3rd party – .doubleclick.netUsed to register and report the user’s actions on the website after viewing or clicking on one of the provider’s ads. persistent1 year
igodigitalst3rd party – .igodigital.comUsed to capture customer behavior to improve the quality of the experience of our online customers, including enhanced browsing experiences. session 
igodigitaltc23rd party – .igodigital.comUsed to capture customer behavior to improve the quality of the experience of our online customers, including enhanced browsing experiences. persistent10 years
incap_ses_…3rd party – .tools.investis.com Used for visitor recognition. session 
JSESSIONID1st partySession ID needed for e.g. RegistrationSESSION IDsession 
loglevel1st party  session 
m_survey…3rd party – .myaudience.de   persistent1 year
mbox1st partyUsed to collect user identification information and individual browser settings. persistent2 years
merck_survey…3rd party – mafo1.myaudience.de different valuespersistent1 year
muser1st partyUsed to detect if the user is a Merck KGaA, Darmstadt, Germany, employee based on their IP addressdifferent valuespersistent30 days
nlbi_…3rd party – .tools.investis.comUsed for visitor recognition. session 
OldSearchTerm1st party  session 
personalization_id3rd party – .twitter.comAllows users to share posts. persistent2 years
PHPSESSID1st partyIdentify the current browser sessionSESSION IDsessionThe cookie is deleted when the browser is closed
PREF3rd party – .youtube.comUsed to keep statistics on how visitors use YouTube videos on various websites. persistent8 months
RT1st partyUsed to interface with LinkedIn. persistent7 days
rxVisitor1st partyUsed to monitor site performance, analyze website usage and to track user behavior.Visitor IDsession 
s_cc1st partySet and read by the JavaScript code to determine if cookies are enabled. session 
s_getNewRepeat1st party  persistent1 year
search1st party  session 
st_shares_…1st party  session 
TAFSessionId1st party SESSION IDsession 
TAFTrackingId1st party  persistent90 years
UID3rd party – .scorecardresearch.comUsed to monitor “click-stream” activity, e.g. web pages viewed, navigation from page to page, time spent on each page etc. persistent2 years
visid_incap_…3rd party – .tools.investis.comUsed for visitor recognition. persistent1 year
VISITOR_INFO1_LIVE3rd party – .youtube.comUsed to estimate user bandwidth on pages with built-in YouTube videos. persistent6 months
water-webgl-open-ids1st partyUsed for animated pages. session 
WT_FPC3rd party – WebtrendsUsed to distinguish usersdifferent valuespersistent2 years
YSC3rd party – .youtube.comUsed to register a unique ID to keep statistics of YouTube videos that the user has seen. session 

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